# Run every file from referral to invoice in one place

> IMECore holds the referral, the records, the booking, the report, and the invoice against one case. Nothing lives in a mailbox.

Source: https://imecore.com/for/coordination-firms

## When the file is scattered, the coordinator becomes the database

The referral arrives by email. Records arrive by fax, courier, and three portals. The booking sits in a calendar. The report goes back by email. The invoice lives in accounting. Only the coordinator knows where the file stands, and only while they still remember.

- You answer status calls by reading your own sent mail.
- Records arrive in four formats and nobody knows what is missing.
- A booking slips and you find out when the report is late.
- An examiner asks again for records you already sent.
- Month-end billing means rebuilding the month from memory.

## What IMECore does about it

### Intake reads the referral for you

Forward the referral email. IMECore pulls out the claimant, the referrer, the claim number, the questions asked, and the deadline. You check the fields and accept.

### Records land against the case, not the inbox

Every page attaches to the case with its source and date. IMECore flags duplicates and shows which sources you are still waiting on.

### Scheduling shows the real constraint

Pick from your own panel with specialty, city, and availability in view. The case shows the date the report has to land, and how much slack is left.

### Examiners get one link

The examiner opens a portal with the records, the questions, and the deadline. No attachments. No second copy of the file.

### Review is a step, not an email chain

The draft report goes through a named reviewer. Every comment and every change stays on the case with a timestamp.

### Billing comes out of the work

The invoice builds from what happened on the case. Provincial tax is applied by rule, not by memory.

## How it runs

1. **Forward the referral.** Send it to your intake address. IMECore reads it and opens a case.
2. **Confirm what it found.** Check the extracted fields. Correct anything wrong. Accept the case.
3. **Collect and book.** Request records, watch the gaps close, and book the examiner.
4. **Review and send.** Route the draft to a reviewer, then release the report and the invoice.

## Numbers worth knowing

| Figure | What it measures | Source |
|---|---|---|
| 2–6 months | Typical wait to book a BC specialist IME | lawyerinfo.ca, BC WCAT guide |
| 4–8 weeks | Typical wait for the report after the exam in BC | lawyerinfo.ca, BC WCAT guide |
| ~6.5 hours | Average examiner time per IME, across review, exam, and report | SEAK 2024 IME fee survey |

## Questions people ask

### Does IMECore replace our case management system?

For IME work, yes. IMECore holds the case from referral to invoice. If you run other lines of business in another system, keep it and use IMECore for the IME files.

### Where does our data live?

In Canada. IMECore runs on Cloudflare with Canadian data residency for case records. See the trust page for the current list of subprocessors.

### How much does the AI decide on its own?

Nothing that leaves the building. AI reads referrals, sorts records, and drafts summaries. A person accepts the intake, approves the booking, and signs off the report.

### Can we keep our own examiner panel?

Yes. Your panel is your data. Import it, set specialties and coverage areas, and IMECore schedules against it.

### What does it cost?

IMECore prices per closed case, not per seat. Coordinators, reviewers, and finance staff all get logins at no extra charge. Tell us your monthly case volume and we will send a figure.